FOR IMMEDIATE RELEASE
San Francisco, CA
October 18, 2007

For Further Information:
Thomas Roth, Community Marketing, Inc.
(415) 437-3800 or tom@CommunityMarketingInc.com

12th Annual Gay & Lesbian Tourism Survey Shows Destination Preferences and Motivations
Respondents: Influenced most by recommendations from friends

New York City and London are top destinations among American gay and lesbian travelers, according to the 12th Annual Gay & Lesbian Tourism Survey conducted by Community Marketing, Inc. (CMI). Canada, where gay marriage is legal, dominates the international list with three of the top 10 destinations.

All of the top-ranked US cities either have an active LGBT marketing campaign supported by the visitors bureau, or host a very large LGBT (lesbian, gay, bisexual, transgender) event, which is often a catalyst for gay visibility and tourism. “New York, Las Vegas, San Francisco and Los Angeles have retained their current ranking for the past three years,” explained Thomas Roth, President of Community Marketing, and the study's architect. "However, the number of LGBT visitors to smaller destinations, such as Fort Lauderdale and Palm Springs, has an even greater impact on the area's tourism than in a larger city," he added.

7,561 LGBT consumers completed Community Marketing's 12th Annual Gay & Lesbian Tourism Survey, a fifteen-minute online questionnaire, in the 27-day period from Wednesday, September 5, 2007 to Monday, October 1,2007. Respondents were recruited from CMI's list of over 40,000 gay and lesbian consumers, derived over the past decade through announcements in LGBT newspapers, magazines and websites, and at events. It is the largest consumer survey of its kind.

6,764 of these respondents reside in the United States, which comprise the findings summarized below.

Most-Visited US Destinations

at least one overnight stay by a non-resident

Rank
Destination
Percent who visited in
the last 12 months

1
New York City, NY16.0%
2
Las Vegas, NV14.3%
3
San Francisco, CA12.9%
4
Los Angeles/West Hollywood, CA11.9%
5
Ft. Lauderdale/Wilton Manors, FL10.5%
6
Palm Springs, CA10.1%
7
Chicago, IL9.2%
8
San Diego, CA8.8%
9
Washington, DC 8.6%
10
Miami/ South Beach, FL (tie)
8.2%
10
Orlando, FL (tie)
8.2%


"Community Marketing's studies are unique in the tourism industry," McHugh said. "Other studies try to rank gay friendliness or popularity, but this study actually quantifies the bottom line: Where did gay and lesbian consumers go and spend their money?"

Most-Visited International Destinations

Rank
Destination
Percent who visited
in the last 12 months

1
London 8.4%
2
Puerto Vallarta
7.6%
3
Paris6.2%
4
Vancouver
6.1%
5
Montreal5.9%
6
Toronto5.6%
7
US Virgin Islands
5.1%
8
Cancun5.0%
9
Puerto Rico
4.8%
10
Rome4.7%


Respondents indicated that they chose leisure destinations because friends recommended them, they offer unique attractions, and are known for their gay-friendliness. “Clearly, when destinations show gay and lesbian visitors a good time, that is the best advertising investment they can make,” said Roth. "Word of mouth marketing is very powerful among the gay and lesbian community. It's not enough to slap a rainbow on an ad and call it a day. The most successful destinations work with their tourism and hospitality partners to earn that kind of loyalty and referral. This is accomplished through education, training, and offering a genuinely gay-welcoming social and political atmosphere."

"For years, London has consistently marketed itself to the LGBT community," said Martine Ainsworth-Wells, Marketing Director, Visit London. "In addition, the city supports its active LGBT community and has welcomed high profile events such as Pride and the London Lesbian & Gay Film Festival. By marketing to the LGBT community abroad and supporting our LGBT community at home, London is now recognized as the gay capital of the world."

Respondents took a median of five overnight trips in the twelve months preceding the survey. 94% of respondents spent at least one night in a hotel during the past year, with a median of 14 nights. 86% traveled by commercial airline at least one time during the year, with a median of 6 flights.

Survey results will be presented at Community Marketing's 8th International Conference on Gay & Lesbian Tourism, December 2-5, 2007, in Fort Lauderdale.

Readers may request a summary of the 12th Annual Gay & Lesbian Tourism Survey by signing up for research updates at www.CommunityMarketingInc.com, and selecting the "Join Our Mailing List" tab.

To order the 12th Annual Tourism Study or request custom research based on the Travel Survey, please click here..

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Community Marketing, Inc., founded in 1992, is the global leader in gay and lesbian market research, strategies and communications. CMI, through its Gay Market Research + Development Lab® division, initiated the annual practice of collecting and analyzing data on gay and lesbian consumers through online surveys, field and customer satisfaction studies, advisory boards, and focus groups. In the past year alone, Community Marketing has produced and analyzed over 50,000 survey responses, and facilitated more than 75 focus groups and advisory boards on gay and lesbian issues. Industry leaders turn to CMI's research to better understand gay and lesbian consumers, and to measure the effectiveness of their dedicated marketing efforts.

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